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Create a New Invoice for an Insurance Customer

This article explains how to create a new invoice for an insured customer using VitaNet ePOS, including patient details, insurance information, and automatic invoice issuance.

Updated over a week ago

Step-by-Step: Creating an Insurance Invoice

  1. Click New Invoice from the VitaNet ePOS sidebar.

  2. Enter the customer mobile number.

  3. Select the relation to the patient: Self / Dependent.

  4. Complete the patient details as required.

  5. Add an email address (optional).

  6. Select the insurance option: Insured / Not Insured

  7. For this case, select Yes (Insured).

  8. Choose the insurance company from the list.

  9. Enter the insurance ID number or policy number.

  10. Click Continue.


Adding Items & Insurance Allocation

  1. Select the payment type: Cash / Card.

  2. Click Add New Items to add products or services.

  3. Select the items and click Add In Cart.

  4. Enter the patient share percentage (%).

  5. Enter the insurance coverage percentage (%).

  6. Adjust item quantities as needed.


Completing the Invoice

  1. Click Complete Order.

  2. The system will automatically:

  • Issue the patient invoice

  • Generate the insurance invoice

  • Record the transaction in NuMetric Accounting

You can now print the invoice or access it later from Invoice History.


What Happens Automatically

  • Patient and insurance amounts are separated correctly

  • Insurance receivables are recorded

  • Payments are tracked (cash or card)

  • Invoices remain linked to the same transaction

  • All records are compliant and auditable


VitaNet ePOS manages the insurance workflow — NuMetric Accounting handles the financial accuracy and compliance behind the scenes.

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