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Invoice History: Viewing, Sharing & Refunding Invoices

The Invoice History page lets clinics view and manage all issued invoices related to appointments and services. It provides full visibility into transactions and supports downloading, sharing, and refunding invoices when needed.

Updated over a week ago

The Invoice History page allows clinics to view, manage, and take action on issued invoices related to appointments and services.

This page provides full visibility over financial transactions and supports downloading, sharing, and refunding invoices when needed.


What You Can Do in Invoice History

1. View Invoice Summary

At the top of the page, you can see quick statistics:

  • Today’s Orders

  • Yesterday’s Orders

  • Orders from the last 7 days

  • Orders from the last 30 days

These summaries update automatically.


2. Filter Invoices

You can filter invoices using:

  • Customer

  • Date range (From / To)

  • Payment method

Click Filter Orders to apply filters or Clear Filter to reset.


3. View Invoice Details

Click any invoice row to open the Invoice Details page.

You will see:

  • Customer number

  • Invoice number

  • Creation date

  • Total amount

  • Payment method

  • Payment status

A Patient Invoice Preview is shown on the right side.


4. Download or Print an Invoice

From the invoice details page, you can:

  • Download Invoice (PDF)

  • Print the invoice directly


5. Share an Invoice

You can share an invoice in two ways:

  • Send by email (enter recipient email)

  • Generate a shareable link

This is useful for patients, insurance, or internal sharing.


6. Record a Refund

If an invoice needs to be refunded:

  1. Click Record Refund

  2. Select the item(s) to refund

  3. Review the refund Units

  4. Confirm the refund|

Refunds are recorded against the original invoice for audit clarity.

📝 Notes

  • Refunds do not delete invoices

  • All actions are logged

  • Invoices remain accessible for reporting and compliance

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